Onboarding Email
The email BlackOps sends to get a new account connected to an agent and up to its first published post, and how to turn it off.
When you create a BlackOps account, the product sends you onboarding email. It starts the moment you sign up and is built to do one thing: get you running, which means driving BlackOps through your AI assistant.
This page explains what you get and how to stop it if you do not want it.
The welcome email
Every new account gets a welcome email immediately on signup. It does not sell you anything. It resets one expectation that trips up most new users on day one: the dashboard is not the product. You run BlackOps from your AI assistant, and the dashboard is where you watch it work.
So the welcome email points you at the one step that turns BlackOps on: connecting your agent. Claude and other MCP clients use a single connector. ChatGPT uses a custom GPT. The email links both.
The email is sent once per account. If signup retries or fires twice, you still get exactly one welcome.
The activation sequence
After the welcome, BlackOps sends a short sequence of nudges while you are on your trial. Each one teaches a single capability and only arrives if you have not done that thing yet. They go in order, one step at a time:
- Connect your AI assistant
- Create your first post by asking your agent
- Promote it to X
- Promote it to LinkedIn
- Tell the agent what topics to watch
- Build a Brain so the agent knows your work
From the second step on, every email follows the same shape: a sample prompt you can paste to your agent, then a link into the dashboard to see the result. If you have not connected an agent yet, the email says so at the top, because nothing else works until you do.
The sequence is behavioral, not a fixed calendar blast. It looks at what you have actually done and sends you the email for your next unfinished step. Finish a step on your own and you simply move to the next one. Finish all six and the sequence stops, because you are up and running.
You get at most one of these emails per day, spaced a few days apart, and never the same one twice. If your trial ends before you finish, the sequence stops there.
How to unsubscribe
Every onboarding email has an unsubscribe link in the footer. One click turns off all onboarding email for your account: the welcome and every later nudge.
Unsubscribing from onboarding email does not affect account or billing email. Those still reach you. Your account keeps working exactly as before. You can keep using BlackOps with no onboarding email at all.
The unsubscribe link also works with one-click unsubscribe in Gmail and Apple Mail, so you can opt out straight from your inbox header without opening the message.
What is not included
Onboarding email is separate from your site's newsletter. Unsubscribing from one has no effect on the other. If you publish a newsletter from your own BlackOps site, your subscribers manage that separately.