Onboarding Email
The email BlackOps sends to get a new account from signup to first published post, and how to turn it off.
When you create a BlackOps account, the product sends you onboarding email. It starts the moment you sign up and is built to do one thing: get you from an empty dashboard to your first published post.
This page explains what you get and how to stop it if you do not want it.
The welcome email
Every new account gets a welcome email immediately on signup. It does not sell you anything. It resets one expectation that trips up most new users on day one: the dashboard is not where the work happens. The agent is.
BlackOps is built to be driven by an AI assistant. You connect it once, then you tell it what to publish and it does the work. The welcome email points you at the fastest first action, which is publishing a single blog post. Everything else builds on that first published asset.
The email is sent once per account. If signup retries or fires twice, you still get exactly one welcome.
The activation sequence
After the welcome, BlackOps sends a short sequence of nudges while you are on your trial. Each one teaches a single capability and only arrives if you have not done that thing yet. They go in order, one rung at a time:
- Publish a blog post
- Connect X and promote a post
- Connect LinkedIn and promote a post
- Add keywords so the agent starts capturing content for you
- Build a Brain and talk to it
The sequence is behavioral, not a fixed calendar blast. It looks at what you have actually done and sends you the email for your next unfinished step. Finish a step on your own and you simply move to the next one. Finish all five and the sequence stops, because you are up and running.
You get at most one of these emails per day, spaced a few days apart, and never the same one twice. If your trial ends before you finish, the sequence stops there.
How to unsubscribe
Every onboarding email has an unsubscribe link in the footer. One click turns off all onboarding email for your account: the welcome and every later nudge.
Unsubscribing from onboarding email does not affect account or billing email. Those still reach you. Your account keeps working exactly as before. You can keep using BlackOps with no onboarding email at all.
The unsubscribe link also works with one-click unsubscribe in Gmail and Apple Mail, so you can opt out straight from your inbox header without opening the message.
What is not included
Onboarding email is separate from your site's newsletter. Unsubscribing from one has no effect on the other. If you publish a newsletter from your own BlackOps site, your subscribers manage that separately.